SERVICE CHARTER

  

The school service charter outlines the various services offered in school, contact persons and the expected duration that it will take one to be served under normal circumstances and payments to be made if any.

 

NYANCHWA BOYS HIGH SCHOOL SERVICE CHARTER

MISSION and VISION

 Mission

Provide holistic education services that develop knowledge, talent and desire to make a positive difference in the world.

 Vision

A model institution for moulding respectable, loyal innovative and honest citizens

 

                                                       Core Principles – Values

  • Integrity
  • Community service
  • Spiritual nurture
  • Innovation
  • Responsiveness
  • Teamwork
  • Respect
  • Decency
  • Stewardship
  • Diligence
  • Perseverance

 

 

 

LIST OF SERVICES

SERVICE/SERVICE POINTS

TARGET

DURATION

PAYMENT (KSH)

Administration Office

Contact person-principal

/D/principal

Principal

General admin duties

Deputy principal

Assisting the principal in administrative duties 

Curriculum implementation

Discipline

Admissions

Tendering

Checking in and out of teachers

 

 

 

Students

Teachers

Support staff

Visitors

Parents

Other stakeholders

 

 

 

 

 

 

 

30-40 min

1min

 

Nil

Accounts office

Contact person-Bursar

Payment of school fees/ levies

 

Receipting of payment

Enquiries related to finances

Internal auditing 

Issuance of tender forms

-

Parents/ students / sponsors

 

 

M o E

suppliers

 

 

 

5-10 min

 

5 min

5 min

_

 

5 min

 

Nil

 

--

_

_

 

1000

School Secretary’ office

Contact person- principal’s secretary

Receiving of visitors

General office maintenance

Keeping students records

Issuing clearance forms

Issuing certificates

Typing of exams

 Secretarial duties

Students

Teachers

Support staff

Visitors

Parents

 

Nil

Entrance/Gate

Checking in and out of all visitors and students

Inspection of students luggage

Handing over of duty

 

 

Visitors /parents/ students

 

Students

Security guards

 

5min

 

5 min

5min

 

_

 

_

_

Catering –kitchen and hall

Cooking of meals

Serving of meals

Maintaining the highest hygienic standards in the kitchen

 

Kitchen staff

Students

 teachers

 support staff

 

_

30 min

5 min

5 min

 

 

_
_
_

 

Accommodation

Dormitories

Staff houses

 

 

Students

Teaching

 non teaching staff

 

 

_

_

_

 

 

Boarding levy

1000

_

Chaplaincy office

Contact person –pastor

Spiritual nourishment

Guidance and counseling

 

Students/ teachers / support staff

 

Saturday the whole day

 

Wednesday  40min

 

_

 

_

 Co-curricular activities  office

Contact person- Games Master

Ball matches –soccer/ basket ball/ rugby/

Indoor games- table tennis / badminton

Clubs ad societies – journalism, scouts, environmental, young farmers

 

Students

 

Students / teachers

 

Students / club patrons

 

1 hr- Mon/Tue/Thu/Fri

              “

 

 

50min on wed

 

 

_

 

 

 

_

Academic Office

Contact person: Director of Studies  (DOS) and ( DDOS –Admissions and Exams and HODs

Academic Departments

Maths Languages/Technical/Humanities

Biological sciences/sciences

Services include curriculum implementation, consultations, setting moderation administration, marking  of exams keeping records 

 

 

Students

Teachers

Parents and guardians

M.o.E  personnel

 

_

 

_

Library services

Contact person - Librarian

Intensive and extensive reading

Borrowing of books and other materials

Recording/ coding and stocking of new books& materials

 

Students / teachers

 

Students and teachers

Library staff

 

Mon –Fri 8.00am-9.30 pm

_

 

 

_

 

 

_

Practical lessons

In Biology, Chemistry and Physics

 

Students

 

 

Technical skills

Art & Design, Agriculture, Music, Business studies

 

Students

 

 

Students welfare(canteen)

Buying of personal effects  and foodstaff

Students/teachers and support staff

 

 

 

 Sanatorium

Handling minor ailments

Offering first aid services

Students/ support staff

 

 

 

 

 

 

 

_

 

 

 

 

 

 

 

 

DISCIPLINE IN SCHOOL

NYANCHWA BOYS HIGH SCHOOL DISCIPLINE PLAN

2.0 SCHOOL –WIDE RULES

2.1. We care about each other’s welfare

 We are kind to others…

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